Medical Malpractice/Complaints Mediation and Arbitration

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Mediation & Arbitration Mediation Commission

What is Mediation?

  • Mediation is the process whereby mediating organizations such as the court advise the related parties to freely negotiate and compromise with one another with a view to reaching a peaceful mutual agreement.

What is Intervention?

  • Intervention is the process whereby the related parties do not rely on the judgment of the court but rather on the judgment of a mediator to resolve their disputes.
  • To request for an intervention, all parties must agree in writing to an 'interventional agreement.' An 'interventional agreement' is a 'promise made between all the interested parties to resolve their disputes according to the intervention procedure.'
  • The Intervention Committee, composed of 1 or more mediators, will make a judgment according to the arguments and evidence submitted by all parties. None of the interested parties can appeal against this judgment.

Introduction of the Mediation Process

Introduction of the Mediation Process

Detailed Mediation Process

The following section outlines the procedure for the mediation of medical disputes. In situations where the Central Medical Mediation Committee is responsible for 'intervention' in medical disputes according to the Intervention Act, the responsibilities and functions of the Secretariat are similar to those explained below.

Detailed Mediation Process